UNIT 12 : 148-161 Expressing Intensions
Subject: Incident at Your Office
Dear Ethan,
As you requested, I've been mulling over the incident at your office during our project meeting on Tuesday. Let me first say that, because the shouting match between John and Sam did no real harm, I would like to ask you to let them off the book. After all, our mutual goal is to finish the project by next year.
I've always like to work with John. He's a trustworthy person who is definitely an asset to your company> I hope that he doesn't take some of the remarks from Sam to seriously. I talked to Sam, and he wasn't sure how to apologize to John. You have my word that you won't see him shouting in the meeting again.
Thanks for your understanding, and let me know if there's anything else you want me to do. I'm always ready to assust.
Regards,
Oliver
Type I 偏好+要求
Subject: Mock-up Choice
Of the two mock-up you showed me, I prefer the one labeled "X", because it captures the essence of the design better. Having said that, however, I still would like you to create a third mock-up, which I think should be a bit smaller in size.
148 偏好
Oliver get my vote.
If it's all the same to you, I would rather not to do that.
Why don't we refer this matter to the financial department instead.
There is no doubt about it. The best way to end this misunderstanding is to go and talk directly to her.
I would say that having the meeting on the 27th floor is preferable, since it has the large window.
I prefer going alone to the meeting, if that's okay with you.
I think the color should be bright green.
I find that Emily is a better trainer for those type of students.
I would rather ask May to bring the proposal to the client.
For me, using the traditional method would be a more desirable choice.
TSMC is a more logical choice.
In my opinion, the 2nd design is not as good as the 1st one.
Rather than trying to predict what might happen, I think we should focus back to the issue at hand.
Tainan is a better choice because it has better food.
149 要求
There is no way that I can go on the business trip next month, with the schedule conflict.
I really need the preliminary design by 9 am tomorrow.
I’m sorry, but I would like to skip the get-together this time.
Would it be okay if we asked everyone to smoke in the designated area?
I asked that you provide the reports directly to me, not to Jone.
If there is any way I can take a later flight, I would really appreciate it.
I would like to execute from attending the seminar.
Could me ask people not to answer their phone during the meeting this time?
Please do me a favor and talk to your co-worker about his unprofessional mails.
Could you possibly send me the address you promised as soon as you see this?
Type II 興趣
Subject: Next Year's Workshop Topics
Thanks for your suggestions for possible topics for next year's workshop. I really like most of your choices, but there were a few I didn't quite like. I wrote comments for each choice below.
150 Like
If you like it, then I say let's go with it.
I'm a big fan of this client, because she is always fair.
I'm really crazy about skiing these days.
I got into hiking after I injured my arm last year.
I could go to Allie's Dinner every day.
I enjoy watching old movies, actually.
Reading self-improving books is my thing now.
I enjoyed your presentation very much.
I think you've captured the color very nicely.
Going to Okinawa for our summer retreat is a good idea.
151 Not like
I have to say I'm not a big fan of Chinese food.
I'm not much of a baseball fan.
Frankly, I don't like the sound of that.
I'm not sure that I like the new consultant's attitude.
I can't stand long meetings, either, so let's make sure it stays short.
I'm not really into the idea of forming a task team for such an uncertain venture.
I'm not very keen on having to drive to Taipak on such a short notice.
I don't think I like the tone of her last mail.
I can't say I like Mrs. Chu's idea very much.
The new client is not really easy to work with.
I'm not all that pleased with the new policy, since it's all one-sided.
The idea that his proposal is the only logical one is hard to swallow.
I don't like having drinking with co-workers after work.
Type III 期待與確信
Subject: I'm Anticipating Good News
I'm anticipating Jack to call us soon to give us the good news that we got the account. Let's put our faith in Jack.
152 期待
I am crossing my fingers on this one.
I think sending a new sample will do the trick.
I'm hoping that the CTO will allow us to hire another engineer.
I would really like Cathy to ace the presentation this time.
I hope that the following revisions are to your liking.
I'm looking forward to having lunch with you and Sherry next Friday.
We're expecting to surpass last quarter's earnings results.
I trust that nothing has been omitted.
Our team is anticipating a positive reaction from the VP.
I remain hopeful that the economy will turn around next year.
With the three-day holiday weekend, we are predicting a big turnout for our show on Sunday.
153 確信
Let's back her up 100%.
I would put my money on Ethan to finish the tasks first.
I'll bet that Ms. Chang will call us tomorrow to renegotiate the terms.
I have a feeling that the accounting will say no to our budget.
With the right benefits package, I'm sure that she will join the company.
There is no doubt in my mind that he will come through for us.
The limited product rollout will be successful, no doubt about it.
I trust Ethan to do the right thing.
Yes, I'm certain beyond the shadow of a doubt.
I'm confident that he will agree that the measure will allow him to save face gracefully.
They will certainly accept our terms if we accept their price quote.
We believe that the revised schedule will allow the subcontractors enough time to complete their work.
Type IV 目標計畫
Subject: New Customer Service Policy
To reiterate, the purpose for introducing the new customer service policy is to decrease the amount of complaints. We would like to decrease the complaints by 25% by the end of the year. Phase 1 of the policy will go into effect on July 1.
154 目標
What we have to do is sit down and finalize the schedule.
What we would like to see is a minimum of 10% increase in our bottom line.
As you know, the long-term goal is to become the leading cybersecurity solution provider in Asia.
I want to reiterate that our mission is to filter out all the bugs in the software.
Ultimately, we would like all communication to flow more effectively among our different devisions.
We hope to complete the projects within three weeks.
In the short term, we want to develop at least five new software services.
We intend to solidify our development strategy before showing the final version to the CTO.
Our sales target for the next year is 17 million.
The following is our division goals for the coming year.
Creating higher consumer brand recognition is the goal of the new advertising campaign.
The purpose of tomorrow's training program is to prepare participants for expatriation.
The aims of the workshop are to exchange ideas and to share one another's best practices.
The main objective of the emergency meeting will be to decide on a temporary manager to run our store.
155 計畫
Let's get some feedback from others before we establish an agenda.
We need to draft up a schedule first.
It's clear what steps we have taken to placate the client.
Attached is our proposed plan.
Our tentative plan is as follows:
The plan is to inject more capital into the subsidiary.
There are several stages to our plan.
We'll start with the first phase, which involves reducing the number of stores in China.
Once we reach the first milestone, we can move on to the next one.
The idea we generate will serve as a blueprint for establishing a new set of policies.
The three-step process is designed to accelerate our entry into the beverage import business.
The new policy is being implemented to ensure everyone adheres to our corporate values.
Type V 擔憂與不確定
Subject: Negotiation with TSMC
Regarding the results of our negotiation with TSMC, I have to admit that I'm feeling a bit uneasy about agreeing to send our engineer to Minneapolis. Besides, I'm not sure that Mrs. Chu will be too pleased with the deal once she gets our reports.
156 擔憂
I hate to admit it, but i'm having second thoughts about recruiting Ethan Chen.
I have a bad feeling about the way the negotiation are going right now.
Both my boss and I have some misgivings about the panned worksop in Tokyo.
I'm a bit apprehensive about the possible protests from the animal rights groups if we ran the commercials.
Everyone here at the Irvine office is feeling a bit uneasy about the director's comment about the possible closures of some of the oversee offices.
I'm concerned about the recent series of e-mails from King & Company.
The number of complaints received has been alarming.
Despite your reassurance to the contrary, I think our fears are well-grounded in that our competitors have failed in their efforts to penetrate the China market.
Mrs Chu's comments are a little disturbing in light of our recent efforts to remedy the program.
157 不確定
I'm caught between a rock and a hard place here.
Talk about a dilemma. I'm damned if I do and damned if i don't.
Frank, I'm not really sure about this.
I'm at a loss as to how to handle the problem.
Their proposal seems a bit hazy on the scheduling.
We are pretty much unsure about the whole thing.
To be honest, I'm not certain that my staff will accept the new proposal.
The reply from John was somewhat dubious regarding the payment terms.
We're still waiting for TSMC to resolve the shipping problem.
Since I only have a vague idea about the concept, I would appreciate your giving me more details.
Like most if us here, the board remains undecided on the timing of the spin-off.
It's unclear what his motivation is in ceasing operations in Taiwan.
Type VI 保證約定
Subject: Delivery of Desks
We understand your concern, but let me reassure you that the custom-made desks will be delivered to your office by this Sunday. Once you receive the desks, our 2-year warranty will go into effect.
158 保證
Believe me when I say that I had nothing to do with John being fired.
The project is moving right on schedule, so you gave nothing to worry about.
I can guarantee the safe delivery of your vase.
I can assure you that your order will reach you within three weeks.
Let me assure you that we will complete the repair work before the end of the business day tomorrow.
We are certain that the management will accept your proposal.
Rest assured that we're doing everything we can to resolve the problem.
We ask that you trust our engineers as they perform the necessary diagnostic tests to determine the cause of the malfunction.
As our warranty covers all parts and labor, we will have your equipment working again within 24 hours.
159 約定
I'll call her for you. You have my promise.
I'll be there for sure.
I'll send you the preliminary findings before midnight tonight. That's promise.
You have my word that the final version will be on your desk by 3 P.M. Friday.
We will definitely have the reports to you by next week.
As we're all committed to providing the very best service to our customers, I want to suggest that we take every customer complaint seriously.
The people I made to the staff still holds true: No one will be disciplined for giving me bad news.
Type VII 需求與支援
Subject: How about a Staff Retreat?
To raise the morale of your staff, an unscheduled staff retreat might be just what you need. I can certainly help you get approval from Ms. Chu, so let me know if you want me to talk to her.
160 需求
Right now, our team can't do without Chairman Chu.
Don't you think that we're obliged to return the favor?
What exactly are the prerequisites for being invited to bid?
We really need a few more desks and chairs at the temporary office in Ilan.
I think you might need to add more color to your presentation slides.
I feel that attending the meeting should be mandatory for everyone involved in the project.
We have to build a proper R&D center if we want to compete with TSMC.
It's essential that we move quickly to pacify the owner.
It's crucial that we work out a new arrangement with Jon at TSMC because she's reluctant to ship our order.
Thank you for your offer, but a professional advice is what we are in desperate need of.
The contract calls for an advance payment of 25%.
High insurance costs are a necessary evil as we grow in size.
It seems to me that the key to resolving this crisis is to sit down with Ethan and find out his reasons for wanting to leave the company.
Before we can convince Ethan to accept our counterproposal, we'll need the approval of the director.
Even the visitors are required to wear safety gear in the plant.
Their unethical behavior demands some form of legal action on our part.
In order to get the quality certification, there're several requirements we first have to meet.
Your experience in working with companies in the U.S. was one of the critical factors in your being selected.
With her language skills and her knowledge of the local petrochemical industry, Jon Chu is an indispensable part of our operations in Taiwan.
161 支援
I'm just a phone call away.
Jenny, everyone needs a helping hand. Let me know how can I help.
Whatever I can do, just let me know.
We stand ready to assist you with all your needs.
If you need help moving this weekend, just give me a shout.
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